Terms of Service

Fiverr is a platform that connects Indonesian freelancers with service buyers in the United States, providing a unique opportunity for gig economy navigation. As a user of our platform, you are expected to adhere to our Terms of Service, which outline your responsibilities and prohibited activities. By using Fiverr, you agree to comply with these terms and ensure a smooth and fair experience for all parties involved.

As a freelancer or service buyer, you are responsible for ensuring that your activities on the platform comply with all applicable laws and regulations. You must also ensure that your services or requests for services do not infringe on the rights of others, including intellectual property rights. The following activities are strictly prohibited on Fiverr:

  • Posting or offering services that are illegal or promote illegal activities
  • Posting or offering services that are obscene, defamatory, or discriminatory
  • Posting or offering services that infringe on the intellectual property rights of others
  • Spamming or soliciting other users for services or products outside of the platform
  • Engaging in any activity that disrupts or interferes with the functioning of the platform

In addition to the above prohibitions, freelancers are also expected to adhere to certain quality and rate benchmarks. These benchmarks are designed to ensure that services provided on the platform meet a minimum standard of quality and are priced fairly. The following are some key criteria that freelancers should keep in mind:

  1. Services must be delivered in a timely and professional manner
  2. Services must meet the agreed-upon specifications and requirements
  3. Rates must be competitive and reflect the value provided to the service buyer
  4. Freelancers must communicate clearly and effectively with service buyers throughout the service delivery process

Service buyers also have certain responsibilities when using the platform. You must ensure that your requests for services are clear and specific, and that you provide freelancers with all necessary information and materials to complete the service. You must also pay for services in accordance with the agreed-upon terms and rates. The following are some key things to keep in mind as a service buyer:

  • Clearly define your service requirements and expectations
  • Provide freelancers with all necessary information and materials
  • Pay for services in accordance with the agreed-upon terms and rates
  • Communicate clearly and effectively with freelancers throughout the service delivery process

If you have any questions or concerns about our Terms of Service, please refer to our Contact Us page for more information. We are committed to providing a fair and smooth experience for all users of our platform, and we appreciate your cooperation in adhering to these terms. By using Fiverr, you acknowledge that you have read, understood, and agreed to our Terms of Service, and that you will comply with all applicable laws and regulations. Please note that these terms are subject to change, and it is your responsibility to regularly review them for updates.

© 2026 Fiverr. All rights reserved.